FREQUENTLY ASKED QUESTIONS
Q: What is flashing?
A: Flashing is a programming process on a mobile device to allow it to operate on a different carrier.
Q: What is CyberFlashing?
A: CyberFlashing is an easy-to-use Windows application that flashes phones automatically.
Q: What kinds of flashing do you support?
A: CyberFlashing supports both full and basic flashing for CDMA handsets.
Q: What is the difference between basic flashing and full flashing?
A: Basic flashing only provides talk and text functionality, while full flashing allows the phone to utilize data-based services.
Q: Will CyberFlashing work with tri-band areas?
A: We make no guarantee that you will be able to get signal in a tri-band area without a tri-band phone.
Q: Where do I buy CyberFlashing Tokens?
A: Login to your account from the homepage of our website and on the left you will see an option for payment.
Q: Does CyberFlashing sell GSM Unlock Codes and CDMA SPC Unlock Codes?
A: Yes we do! Click "Log into My Account" and once you're in click on "Order GSM/CDMA Unlock" to begin.
Q: Will I get 3G data on Page Plus?
A: CyberFlashing does not guarantee 3G signal for any carrier, but it is sought after.
Q: When should I dial *228?
A: Never dial *228 after you fully flash a device.
Q: Can I flash my phone running ICS (Android 4.0)?
A: Yes, however features gained from full flashing are not guaranteed to function properly, such as web and/or picture messaging.
Q: Who is responsible for the activation process?
A: It is the customer's responsibility to ensure the carrier activates their device BEFORE FLASHING.
Q: Does CyberFlashing provide refunds?
A: CyberFlashing does not offer refunds, and your tokens will not expire.
DEFINITIONS
This type of flash enables Talk & Text to function on a mobile device.
BASIC FLASH
The action of changing carrier settings and/or files to allow a mobile device to operate on a carrier other than originally manufactured.
FLASHING
Mobile Device Number. This is the phone number used to send and receive calls.
MDN
Preferred Roaming List. This is a carrier specific file used by the mobile device to acquire the proper cellular signal.
PRL
Company that provides a cellular network for mobile devices e.g., Sprint, Verizon, MobiPCS, Cricket etc.
CARRIER
This type of flash enables Talk, Text, Web & Picture Messaging to function on a mobile device.
FULL FLASH
Mobile Equipment Identifier. Newer version of ESN. Serves the same purpose on the network.
MEID
System Identification Number. This is a number that locates the home area of the mobile device.
SID
Code Division Multiple Access. These phones do NOT require a SIM card to function and are flashing compatible.
CDMA
Global System for Mobile Communication. These phones require a SIM card to function and are NOT flashing compatible.
GSM
Mobile Identification Number. This is a special number used to route calls within the cellular network to your device.
MIN
Devices that feature tri-band have multiple frequencies that enable them to support roaming across various regions.
TRI-BAND
Electronic Serial Number. This number uniquely identifies the mobile device on the network.
ESN
Inputting the MDN, MIN and SID through the programming menu on the mobile device itself, instead of OTA.
MANUAL PROGRAMMING
Over The Air Programming. This service automatically adds the PRL, MDN, MIN, SID and other carrier specific information into the mobile device wirelessly.
OTA
Commonly used incorrectly to describe "Flashing". On a CDMA device this term refers to removing the user-defined pass-code.
UNLOCKING
If you are in the United States of America and own a phone that was purchased before January 26th, 2013, you may legally unlock or flash your device in accordance with exemptions in the Digital Millennium Copyright Act. Cellphone unlocking and flashing will now be no longer be exempted from the regulations specified within the Digital Millennium Copyright Act for cellphones that were purchased after January 26, 2013, unless you have permission from the service provider your phones was originally locked to or purchased from.

We will not be able provide any advice, service, or support for an USA service provider's cellular phones or smartphones that were purchased on January 26, 2013 or thereafter.

By using our software, information, support, or intellectual property you agree not to hold CyberFlashing, LLC liable or responsible for any consequences that may result from unlocking or flashing phones that were purchased after January 26th, 2013. You accept full responsibility for complying with all local, national and international laws.

CyberFlashing, LLC will not knowingly give any advice or provide any service to anyone who wishes to unlock or flash a phone that was purchased from any USA service provider on or after January 26, 2013 without carrier permission.

For more information click here for the Digital Millennium Copyright Act.